More projects

ICT

Social networking

Care innovation

+1
Hotline to Home
Hotline to Home was a telecom project with the aim of strengthening and maintaining important social contacts of hospitalised patients, using a combination of new technology and supporting communication volunteers. Unfortunately, it turned out that the patients involved did not understand the benefits of this project. The acceptance of video calls turned out to be low, contrary to theoretical considerations. Scarce personal contact was preferred to image calling.

Elderly

ICT

Informal carers

+1
Will tomorrow's people over 80 still be willing to pay for a good old age?
The number of people aged 80 and over is growing, but the government is increasingly withdrawing from their caregiving role. The pressure on informal carers is therefore increasing. Using a digital platform, Dinst wanted to offer good service at home at a competitive price. The customers were satisfied with Dinst, but customer loyalty was difficult to achieve. The elderly also felt that they should not have to pay for help.

Norway

Hurtigruten

Covid

The fiasco with the cruise ship Roald Amunsen of the Norwegian company Hurtigruten
Hurtigruten and other cruise companies suffered great losses during Corona when there were no passengers and they were lying idle on the water. When there were fewer infections in early July and new and stricter measures were introduced, Hurtigruten decided to be the first to start cruises again. This did not go according to plan, there were 16 crew members who had not followed the rules properly, with the result that several people on the ship became infected.